Shipping And Returns
Domestic Shipping
We ship as fast as we can, most orders go out within 2-3 days. Please contact us if you have any shipping questions.
International Shipping
International shipments require additional duties and taxes to be paid by the buyer at package pickup which are not covered in our shipping rate. Make sure to check with your local postal service or customs office to find out what these fees will be before you place an order. If you have any questions, feel free to contact us.
Return Policy
If you purchased a product directly from us here at exlibre.com and you are not satisfied for any reason, return it to us, unused and in the condition you received it, within 30 days and we will issue a refund for the purchase price of the product.
1. Return to:
2391 Beach Drive, Victoria BC Canada V8R 6K2
2. Include the packing slip, along with reason for return. If you don't have the packing slip, please include your name, email address and order number if possible.
3. Email us at office@exlibre.com with any additional questions.